Fiona holds over 30 years of travel and tourism experience across the corporate and leisure sectors in the Australian market.
Prior positions include CEO for The Travel Corporation Australia, Managing Director for Uniworld Boutique River Cruises in Australia, General Manager, Sales for Qantas Holidays, and its associated brands in helloworld, and Associate Director, Global Travel & Supplier Relations for Macquarie Group. More recently, she was appointed General Manager Australia & New Zealand for Virtuoso Travel, the world’s leading community of luxury travel advisors and experiences.
Fiona’s capability covers a wide range of areas, including strategy, general and financial management, sales generation, marketing, communication, negotiation, and commercial acumen.
She has led several large-scale business transformations and strategic sourcing projects, positioned businesses for turnaround and sustained growth, and developed & re-engineered business processes to support change management in the tourism sector.
Fiona is passionate about the impact of effective leadership on businesses and people, both in relation to culture and commercial success, and credits her mentors for assisting in shaping her leadership style.
In 2017 she won the Women in Travel Award for the Cruise Sector, and in 2018 she was voted Best Female Leader in Travel by the readers of Karry On and noted as 7th most influential on the Women in Travel Power List in Australia.
Fiona is active in TIME – the Travel Industry Mentor Experience, as a Mentor and previously as a Board Director.
Fiona holds a Master’s in Business Administration from Southern Cross University and is a member of the AICD.
Fiona has two children, Alistair, and Lucy, now themselves young adults, whom she has raised as a single parent since they were 5 & 2. She credits them as her daily motivation and her greatest ever achievement.